Frequently Asked Questions

Everything you need to know about shopping with Swashaa.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days, while express options are available at checkout for faster delivery.

What is your return and exchange policy?

We offer a 14-day return and exchange policy for all unworn items with original tags attached. Please visit our returns portal to initiate a request.

Do you ship internationally?

Yes, Swashaa ships to over 50 countries worldwide. International shipping rates and delivery times vary based on your location and will be calculated at checkout.

How do I care for my Swashaa garments?

To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner garment label. Most items are best preserved through cold hand washing or professional dry cleaning.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my shipment?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.